It always happens, that important question that pops into your head when there’s no one around to answer it. We know just how you feel, so we’ve put together a list of the most frequently asked questions below which should hopefully resolve your query. If you’d still like to talk to someone we’d love to speak to you, so why not Email us at :

Q: What are your accepted payment methods?

A: We want to make shopping online as easy as possible and so accept a number of payment methods including debit/credit cards, PayPal. 

Q: How can I return my purchase for an exchange or refund?

A: We’re certain that you’ll love your purchase but, on the rare occasion that it’s not right, we’ll be more than happy to offer a refund or exchange. Just return the unworn item to us in its original packaging and with all relevant receipts and documentation within 14 days of purchase. 
This offer does not include personalised items or special orders and does not affect your statutory rights. 
Read our full returns policy.

Q: What is 925 silver?

A: 925 silver is a type of silver that is made up of 92.5% pure silver and 7.5% other metals, such as copper. This combination creates a durable and long-lasting material that is ideal for jewelry-making.

Q: Is 925 silver real silver?

A: Yes, 925 silver is real silver. It is also known as sterling silver and is a popular material for jewelry-making due to its durability and affordability.. 

Q: How do I care for my 925 silver jewelry?

A: To care for your 925 silver jewelry, you should store it in a dry, cool place, away from sunlight and other sources of heat. You can also use a polishing cloth to keep it looking shiny and clean.

Q: Will 925 silver tarnish?

A: Yes, 925 silver can tarnish over time. This is a natural process and can be prevented by storing your jewelry properly and cleaning it regularly with a polishing cloth.

Q: Can I wear 925 silver in the shower or while swimming? 

A: It is not recommended to wear 925 silver in the shower or while swimming as exposure to water and chemicals can cause it to tarnish more quickly.

Q: How can I tell if my jewelry is made of 925 silver? 

A: Most 925 silver jewelry will have a stamp or hallmark on it indicating its purity.Look for markings such as “925,” “sterling,” or “sterling silver.” If you’re unsure, you can also take it to a jeweler to have it tested.

Q: Can I wear 925 silver if I have sensitive skin?

A: 925 silver is generally hypoallergenic and safe for people with sensitive skin. However, some people may still have a reaction to it, especially if it contains other metals like nickel. If you have a known allergy to silver or other metals, it’s best to avoid wearing it.

Q: What kind of jewelry is typically made from 925 silver?

A: 925 silver is a popular material for all types of jewelry, including earrings, necklaces, bracelets, rings, and pendants. It is also used in the creation of silverware, decorative items, and other household goods.

Q: How does the price of 925 silver compare to other metals?  

A: 925 silver is generally more affordable than other precious metals like gold and platinum, making it a popular choice for jewelry-makers and consumers alike. However, the price can still vary depending on factors like the size, design, and quality of the piece.

Q: Can 925 silver be plated with other metals?

A: Yes, 925 silver can be plated with other metals like gold or rhodium to give it a different color or finish. This is a common practice in the jewelry industry and can be a way to make a piece of jewelry more affordable while still giving it a high-end look.